Effective Date: 05/30/2025

1. Commitment to Accessibility

At MarketingAid Solutions FL, LLC (“MarketingAid,” “we,” “our,” or “us”), accessibility is a fundamental part of our mission. We are committed to ensuring that our digital services, including our website located at https://marketingaid.org (“Website”), are accessible to the widest possible audience, regardless of technology or ability. We believe in digital inclusion, and we are continually working to enhance the user experience for everyone by applying relevant accessibility standards.

2. Scope

This Accessibility Statement applies to all content hosted on https://marketingaid.org, including tools, branded marketing solutions (such as Clarivue, Adivra, Socierra, and Cirqlia), digital membership areas, client onboarding systems, and all digital touchpoints operated or controlled by MarketingAid.

3. Conformance Standards

We aim to conform as closely as possible to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C). These guidelines outline how to make digital content more accessible to people with a wide range of disabilities, including but not limited to visual, auditory, motor, cognitive, and neurological disabilities.

While we strive to meet these standards, some areas of our Website may not yet fully conform to every aspect of WCAG 2.1 Level AA. We are actively working on reviewing these areas and remediating any identified issues in a timely and responsible manner.

4. Ongoing Efforts

MarketingAid is dedicated to continuous accessibility improvement. Our development and content teams undergo accessibility training and integrate inclusive practices into design and deployment cycles. Regular audits, both automated and manual, are conducted using tools such as:

● WAVE Web Accessibility Evaluation Tool

● Axe Accessibility Testing Tool

● NVDA (NonVisual Desktop Access) screen reader

● VoiceOver and TalkBack for mobile accessibility

In addition, we are exploring partnerships with independent accessibility consultants to perform third-party audits and provide further compliance guidance.

5. Accessibility Features on Our Website

We have implemented the following accessibility features:

● Keyboard navigability for all interactive elements

● Alternative text for all meaningful images

● Proper use of semantic HTML and ARIA (Accessible Rich Internet Applications) labels

● Sufficient color contrast between foreground and background elements

● Scalable font sizes and responsive layout for readability

● Captions and transcripts for embedded multimedia

6. Assistive Technologies

Our website is designed to be compatible with a wide range of assistive technologies and browsers, including:

● Screen readers (e.g., JAWS, NVDA, VoiceOver)

● Speech recognition software

● Screen magnification tools

● Browser zoom and contrast modes

We recommend using the most up-to-date versions of browsers and assistive technology tools for the best experience.

7. Limitations and Third-Party Content

While we strive to ensure all aspects of our Website are accessible, certain content or functionality may be provided by third parties that are outside our direct control. These may include:

● Embedded videos hosted on external platforms

● Social media plugins

● Third-party chat tools or widgets

● Payment processing systems (e.g., Stripe)

Although we cannot guarantee the accessibility of these components, we actively monitor their performance and work with vendors to encourage accessibility improvements.

8. Feedback and Contact Information

We welcome feedback on the accessibility of our Website and digital services. If you encounter any accessibility barriers or need assistance accessing any part of our site, please reach out to our Accessibility Team:

Email: [email protected]
Mailing Address: 7901 4th St N #20635, St. Petersburg, FL, 33702, USA

Please include as much detail as possible in your message, including:

The URL or page where you encountered the issue

The specific nature of the problem

Your operating system and browser

Any assistive technology you were using

9. Response Protocol

We aim to acknowledge accessibility inquiries within three (3) business days and provide a resolution or update within fifteen (15) business days. If additional time is needed due to complexity or third-party dependencies, we will keep you informed of our progress.

10. Legal Compliance

MarketingAid Solutions FL, LLC operates under the laws of the State of Florida and complies with applicable accessibility laws including:

● The Americans with Disabilities Act (ADA)

● The Florida Civil Rights Act

● Sections 504 and 508 of the Rehabilitation Act

● Any applicable standards under the European Union’s Web Accessibility Directive (for EU users)

This Accessibility Statement is intended to reflect our ongoing commitment to accessibility and is not a contract, but a declaration of intent to meet or exceed legal obligations.

11. Future Enhancements

We are currently working toward full WCAG 2.1 Level AA compliance across all areas of our Website. Planned initiatives include:

● Comprehensive third-party accessibility audit by Q4 2025

● Development of an Accessibility Roadmap

● User testing with disabled participants to identify real-world issues

● Quarterly accessibility review meetings with internal stakeholders

12. Accessibility in Our Services

Beyond our Website, we embed accessibility into the delivery of our services. Our branded marketing solutions are reviewed to ensure they can be navigated and understood by all users. This includes accessibility testing of:

● Custom-built client dashboards

● Subscription and onboarding flows

● Email templates and marketing assets

We aim to provide accessible templates, inclusive marketing language, and best practices for clients in regulated industries or who serve customers with disabilities.

13. Accessibility for Internal Teams and Training

Accessibility is not just a legal mandate—it’s a core value of our company. All MarketingAid staff are trained in accessibility awareness. Key teams such as product design, development, content, and customer service receive role-specific training on:

● Creating accessible interfaces

● Writing inclusive content

● Testing with screen readers and keyboard-only navigation

Our hiring practices also seek to foster a diverse, inclusive workforce.

14. Accessibility as a Service

For clients interested in improving their own digital accessibility, we offer consultative support, audits, and content review services through our Clarivue solution. This positions us as both a compliant organization and an advocate for wider accessibility in the small business and marketing landscape.

15. Statement Updates and Version Control

This Accessibility Statement may be revised periodically to reflect changes in law, technology, or our services. We will post the updated version prominently on our Website. Continued use of our services after an update indicates acceptance of the revised terms.