Terms and Conditions | MarketingAid

Terms & Conditions

Effective Date: 05/29/2025

Welcome to MarketingAid Solutions FL, LLC (“MarketingAid,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, branded marketing solutions, and services, including Clarivue, Adivra, Socierra, and Cirqlia (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Services.

1. Legal Framework and Jurisdiction

1.1 Governing Law: These Terms shall be governed and interpreted in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida.

1.2 Contractual Venue: You consent to venue in such courts and waive any objection to personal jurisdiction or venue.

1.3 International Access: We do not make any representation that the Services or any of their content is accessible, appropriate, or legal outside of the United States.

2. Description of Services

2.1 Branded Marketing Solutions:

● Clarivue: All-in-one online visibility solution that enhances a business’s presence across major digital platforms.

● Adivra: Pay-per-click (PPC) advertising solution offering hands-free campaign management.

● Socierra: Social media engagement and marketing solution turning posts into performance-focused strategies.

● Cirqlia: Retention and re-engagement program built for long-term customer loyalty and brand trust.

2.2 Other Services: We may also provide one-time or add-on services such as SMS marketing, design services, consultations, and more as defined in your contract or agreement.

2.3 Subscription and Contract-Based: All branded solutions are offered on a contract basis. Clients pay both an upfront setup fee and monthly service fees.

3. Client Responsibilities and Use of Services

3.1 Eligibility: You must be at least 18 years old to enter into any contractual agreement with us.

3.2 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Prohibited Conduct:

● You may not use our Services for any illegal or unauthorized purpose.

● You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3.4 Accurate Information: Clients must provide true, accurate, current, and complete information during the onboarding process and throughout their contract term.

4. Payments, Pricing, and Fees

4.1 Billing Terms: Clients agree to pay all applicable setup fees, recurring monthly service fees, and any additional agreed-upon costs.

4.2 Late Payments: Failure to pay on time may result in service interruption or cancellation at our sole discretion. Late fees and collections fees may apply.

4.3 No Refunds Except as Noted: We do not offer refunds for services rendered. The only exception is our 90-Day Money Back Guarantee, provided no meaningful engagement or visibility increase is proven within 90 days of service start.

4.4 Continued Payment Obligation: Canceling the service before the end of your contract term does not relieve you of your financial obligation. The full contract amount remains payable.

5. 90-Day Money Back Guarantee

5.1 Eligibility: The guarantee is available only to new clients.

5.2 Conditions:

● Applies only if our services do not lead to engagement or visibility improvements.

● You must notify us in writing within 90 days from your onboarding date.

● Refunds are at the sole discretion of MarketingAid based on a full analysis of your campaign performance and activity.

5.3 Exclusions: Custom services, one-time work, or add-ons are not included in this guarantee.

6. Intellectual Property

6.1 Ownership: All content, designs, strategies, source code, templates, and intellectual property provided in the course of delivering services remain the exclusive property of MarketingAid.

6.2 License: You are granted a limited, non-transferable license to use the deliverables as defined in your contract.

6.3 Non-Transferability: You may not sell, lease, sublicense, or redistribute our proprietary materials unless explicitly agreed in writing.

6.4 Public Attribution: We may display your business on our website or portfolio unless otherwise stated in your contract.

7. Confidentiality and Non-Disclosure

7.1 Confidential Information: You agree not to disclose, share, or reproduce any proprietary, strategic, or non-public information provided during our engagement.

7.2 Survival: These obligations survive termination or completion of the contract.

8. User Data and Privacy

8.1 Data Collection: We collect and use data in accordance with our Privacy Policy.

8.2 Third-Party Services: We integrate tools like Stripe, Mailchimp, Google Analytics, and Meta Pixel.

8.3 Cookies and Tracking: Our website uses cookies for personalization, analytics, and marketing as outlined in our Cookie Policy.

9. Limitation of Liability

9.1 Service Performance: We make no guarantees beyond the agreed scope of work. Our liability for any claims shall not exceed the amount paid by you in the 3 months prior to the incident.

9.2 Indirect Damages: We are not liable for any indirect, incidental, or consequential damages including loss of revenue, business, or data.

9.3 Force Majeure: We are not liable for delays or failures resulting from acts beyond our reasonable control including but not limited to acts of God, internet failures, regulatory changes, or third-party interruptions.

10. Dispute Resolution and Arbitration

10.1 Arbitration Clause: All disputes shall first be attempted to be resolved amicably. If unresolved, both parties agree to binding arbitration in the State of Florida.

10.2 Legal Fees: In the event of any dispute, the prevailing party shall be entitled to reasonable attorney’s fees and legal costs.

11. Client Conduct and Public Communication

11.1 Review Policy: Clients agree not to publicly share confidential contractual terms including pricing, refund terms, or delivery timelines.

11.2 Defamatory Content: We reserve the right to pursue legal action against defamatory reviews or false public claims.

11.3 Non-Disparagement Clause: You agree not to post or distribute any material or information that disparages or harms the reputation of MarketingAid.

12. Termination

12.1 Client-Initiated Termination: Canceling before the end of the contract period requires full remaining contract balance to be paid.

12.2 MarketingAid-Initiated Termination: We may suspend or terminate your access to our Services for violations of these Terms, including misuse, fraud, or failure to pay.

12.3 Effect of Termination: Upon termination, all licenses and access granted to you shall be revoked.

13. Amendments and Updates

13.1 Policy Revisions: We reserve the right to update or change these Terms at any time. Updates will be posted on our website and will take effect immediately.

13.2 Client Notification: While we may notify you of significant changes, it is your responsibility to regularly review these Terms.