Quick Summary:
○ Third-party apps cost Jacksonville restaurants up to 30% per order
○ We build custom ordering websites with no fees or contracts
○ Features include: mobile menus, loyalty tools, and direct payments
○ Designed for local SEO to bring in more orders
○ Keep your profits and own your customer relationships
The Best Way to Accept Online Orders Without DoorDash or Grubhub (For Jacksonville Restaurants in 2025)
Running a restaurant in Jacksonville, Florida means wearing a lot of hats. You’re managing staff, dealing with rising food costs, and trying to keep regulars happy—all while staying ahead in a competitive market. Somewhere along the way, apps like DoorDash and Grubhub stepped in promising help. And at first, they did help. They made online ordering feel accessible and gave smaller restaurants a digital presence. But over the years, something changed.
The fees started to grow. The rules became stricter. The control you had over your customers? Gone.
In 2025, it’s become clear: these platforms have lost their way. Once built to help restaurants thrive, they now squeeze margins and create dependencies that leave local businesses struggling to survive.
As a mission-driven organization based in Florida, we’ve seen the toll it’s taken on restaurants across Jacksonville—from San Marco to Riverside, from Baymeadows to Springfield. That’s why we’re stepping up to offer a better way. One that puts the power back in your hands.
How Third-Party Apps Slowly Turned Against Restaurants
When delivery platforms like DoorDash, Uber Eats, and Grubhub first launched, they seemed like a gift to small restaurant owners. For a relatively small fee, they promised visibility, easy delivery logistics, and an entry into the booming online ordering trend.
But as they grew, their priorities shifted—from supporting local restaurants to maximizing their own revenue. Fees that were once manageable ballooned into 15–30% commissions per order or sometimes even higher, often on top of service fees passed along to your customers.
Here’s what else changed:
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- You lost your customer data. No emails, no phone numbers, no way to market directly.
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- You lost your brand control. Your restaurant’s listing was sandwiched between competitors.
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- You paid for every success. The more you sold, the more you owed.
This system is no longer sustainable—especially for Jacksonville restaurants that already have loyal, returning customers. Whether you’re in Avondale, Ortega, or the Beaches, chances are most of your orders come from people who already know and love your food. So why give away 30% of your revenue to reach them?
Our Mission: Help Jacksonville Restaurants Take Back Control
We’re not just another tech provider—we’re a mission-led organization that believes small businesses should own their success. And that means helping Jacksonville restaurants break free from predatory platforms.
We’ve seen too many restaurants lose profits, get locked into confusing contracts, or have their listings removed without warning. Enough is enough.
That’s why we build fully-owned, custom websites for restaurants with:
– Online ordering (pickup or delivery)
– Direct payment through Stripe or Square
– Branded mobile-friendly menus
– Built-in loyalty and email marketing tools
– No per-order fees, no hidden contracts
When you own the platform, you don’t just save money—you grow with freedom and flexibility.
What Makes Direct Ordering Different (and Smarter)
Unlike third-party platforms, direct ordering systems give you full ownership over your customer experience and your profits. Imagine someone searching for “takeout in Southside Jacksonville” and finding your website—not a generic Grubhub listing.
They order directly. They pay you directly. You keep everything.
Your site becomes your digital storefront, customized to:
– Promote specials and seasonal items
– Capture emails for repeat marketing
– Reward loyal customers with discounts
– Highlight your story and brand—not just a list of menu items
This is the kind of system Jacksonville restaurants need now—not one-size-fits-all apps with rising fees.
Why DIY Platforms Like Wix and Squarespace Aren’t Enough
You might think about building your own site using DIY tools like Wix or Squarespace. But here’s the issue: they aren’t built for restaurants.
They can’t handle:
– Real-time order flows
– Kitchen ticketing or notifications
– Timed menus (breakfast/lunch/dinner)
– Integrated loyalty systems
Plus, they often make it difficult to connect your menu to a secure payment processor—or look generic and uninspiring.
Jacksonville restaurants deserve better. That’s why we specialize in creating websites that are not just functional—but built for the food industry, built to convert, and built to last.
Local SEO: How Your Website Becomes a Magnet for Orders
You don’t just need a site—you need one that gets seen. Our websites are optimized for local SEO so that people searching for:
– “Best tacos in San Marco”
– “Jacksonville lunch specials near me”
– “Riverside FL dinner pickup”
…find you at the top of search results.
We help you target keywords like:
– Jacksonville restaurant online ordering
– Order food Southside Jacksonville
– Pickup sushi Jacksonville Beach
The result? More traffic, more orders, more independence.
The Real Cost of Relying on DoorDash and Grubhub
Every time you pay 30% to a delivery app, you’re giving away part of your margin, part of your relationship with the customer, and part of your future.
When you switch to a direct system:
– You keep 100% of the revenue
– You gain full access to customer data
– You control how and when you update your menu
– You never have to compete with other restaurants on your own listing
This is what true business ownership looks like.
Ready to Own Your Online Presence?
Jacksonville is full of vibrant, unique restaurants. Whether you’re a family-owned diner in Mandarin, a vegan cafe in Five Points, or a food truck in Springfield, you deserve technology that supports—not siphons—your growth.
We’re here to build it with you.
📞 Book a free consultation and let’s talk about how to eliminate third-party fees and create a site that works for you.
No contracts. No hidden fees. Just the support and strategy you’ve been waiting for.
